COVID-19 Statement

READ OUR COVID 19 – POLICY & HYGIENE STATEMENT


UPDATE: A personal message from Michael Caines MBE Chef Owner
OFFICIAL RE-OPENING 4TH JULY 2020 

You can’t imagine how excited we are to welcome you to Lympstone Manor from July 4th. All our lives were put on hold in March and this period of lockdown has not been easy for any of us. My deepest sympathies are with those who have suffered or lost loved ones. Now it is time for the heal-ing to begin as we are all once again allowed to enjoy ourselves.

Lympstone Manor has never looked more beautiful than it does right now, a safe and sheltered ha-ven where you can recuperate, relax, enjoy, or simply be. My team and I are eager to look after you. I invite you to come and experience the luxury and comfort of our guestrooms, my Michelin-star cuisine and wines, the beauty and calm of the Manor, our parkland that extends to the foreshore of the Exe estuary, the sculpture park, the vineyard, and the wide open spaces at the nearby Jurassic Coast, on the quieter beaches of East Devon, and atop majestic Dartmoor.

I would like to reassure you that we are taking all necessary precautions, following the recent government guidelines and beyond, to ensure your safety as well as that of our employees. Of course, things cannot yet return to quite how they were before. Our employees have been trained with a raft of new operational procedures and I am confident that you will still feel as pampered and cared for as ever. We are fortunate that Lympstone Manor has an abundance of space, both inside and out, and this will enable us to put in place social distancing with a lighter hand while maintaining full safety. Should you wish, for example, you can now enjoy my full à la carte menu, dining in the comfort of your guestroom.

Government guidelines remain fluid and can change quickly, so please check our Covid-19 policy for an outline of changes to our services and operations.

While we have been closed, we have been busy undertaking some important improvements that will make your Lympstone Manor experience even more exceptional. We are currently installing a tennis court overlooking the estuary, and further amenities are in the pipeline.

The world may not be quite the same as it was just three months ago, but I’m sure you agree with me that it is still a beautiful world!

I look forward to welcoming you to Lympstone Manor soon

– A New Beginning; tentative re-opening of Lympstone Manor Hotel on 4th July-

20th May 2020

It’s a beautiful morning here at Lympstone Manor. As I look across our broad and lush parkland and over the vineyard, I can see the boats returning to their moorings, the Exe estuary beginning to come back to life. Elsewhere, golf and tennis clubs have reopened. Almost overnight, it seems, outdoor leisure — and pleasure — has started to return to our lives.

We’re not quite ready for hospitality to reopen just yet, but we are beginning to be able to anticipate life returning to a ‘new normal’. This week the government announced the first cautious steps to the easing of lockdown, with a ‘roadmap’ of the stages to follow, including hospitality.

It is therefore with caution but also with the greatest pleasure that we are now able to anticipate the reopening of Lympstone Manor! Should everything go according to the proposed roadmap, the government envisages that we will enter the next stage of easing by early July. We are therefore planning to reopen Lympstone Manor on July 4th and we are now taking bookings from this date.

We have been shut for the better part of eight weeks and it will be a further six weeks before we we can reopen our doors to you. This time will be well used, enabling us to carefully study government guidelines and put in place any necessary alterations. There will certainly be a range of new measures in place: social distancing to ensure that the required space is allowed to give the maximum safety; an even closer watch on personal hygiene, with sanitary and cleansing products widely available throughout the Manor; a new and more thorough-than-ever deep-cleansing regime; as well as other measures that we are still working on, following government guidance and going beyond. Rest assured, we will only reopen when we are absolutely certain that you will be able to fully relax and completely enjoy yourselves in full confidence during your time with us here at Lympstone Manor.

Happy times will return, of that I am certain. Yet I am mindful too that we can never forget the many who have suffered. Our thoughts are with those who have lost loved ones. Our gratitude is with those frontline workers in the NHS, as well as essential workers on public transport, in our supermarkets and shops, the delivery drivers, postmen and many more who have kept our society functioning throughout this challenging period. I thank my core staff who have continued working with me throughout this difficult period, and I thank the staff who are furloughed for their commitment and loyalty.

For now, we work with hope and determination towards our goal of reopening.

I can’t wait to welcome you back.

Michael Caines MBE Chef Owner


A personal message from Michael Caines MBE Chef Owner

9th April 2020

April is the cruellest month, according to the poet T.S. Eliot. And so it certainly has proven to be this year. Just as the natural world is springing to life, soft leaves unfurling, bulbs and flowers beginning to bloom,  and the smell of wild garlic in the air, we have all had to shut down, close ourselves away, stay at home. It is a strange and surreal time. But the brighter skies, the sunshine, the warmth that is beginning to return as the earth comes back to life, and the natural beauty of the world all around remind us of the rhythms of the seasons, and that like everything else, all of this will pass, too.

This month we celebrate our third anniversary at Lympstone Manor. Most of you know that this has been the realisation of a lifelong dream for me and after such a successful first three years, I can’t begin to describe the emotions that I and my team have been through as we have had to close our doors.

Yet the crisis that the whole world faces is far bigger and more important than any of our own concerns. Our thoughts are with those who have suffered, with the families and friends who have lost loved ones. It is imperative that all of of us act collectively and responsibly to save lives and to protect the NHS. Only in this way can we hope that life will return to normalcy and we will once more be able to enjoy better and happier times.

I have been fortunate to celebrate many successes and milestones in my career and there will be more ahead – for me and for you – once we are able to rebuild our lives, businesses and communities. For those of you who are celebrating, as we are, a special anniversary or perhaps a birthday during this time, we send our very best and warmest wishes to you. We can’t wait to celebrate with you all again once we have all beaten this terrible virus.

I wish you could see right now how beautiful Lympstone Manor is at this special time of the year. In the meantime, we share with you a postcard from the vineyard as James Matyear, our Vineyard Manager, tells us about some of the tasks that he is undertaking in readiness for our first harvest in September.

One benefit of the enforced lockdown may be that for many we are rediscovering the simple pleasure of preparing and sharing homecooked foods with our families. You’ll find below some simple recipes of mine that I hope will bring pleasure into your home.

Keep safe, stay at home, stay well, and take care of yourselves,

Michael Caines, Chef/Patron


A personal message from Michael Caines MBE Chef Owner

 March 21st 2020

It is with determination and positivity that I write to announce the temporary closure of Lympstone Manor. At such a precarious moment in the history of mankind, all of us must do everything that we can in the collective struggle to defeat COVID-19. Our thoughts are with all who are suffering from the disease, with those who have lost loved ones, and above all with the amazing NHS staff and all care workers who are dedicating themselves to eradicating this terrible virus from our lives. They are real heroes and we salute them.

Most of you know that Lympstone Manor has been the realisation of a lifelong dream for me and it is terribly disappointing to see it close its doors, even if only hopefully for a short time. I am disappointed for my hardworking and fabulous staff and employees who are a part of my family. I am disappointed for the many guests, some new as well as many loyal friends who have followed me through various stages of my career. I so appreciate and value your support. But now, for the safety of all of you, of our staff and employees, and of our larger community, it is the right time for us to be shutting our doors.

Please keep up to date with your social media and any further newsletters as we plan ahead for the future and look to reopen the hotel.

My responsibility to you our guests is foremost. My responsibility to our Lympstone Manor team is equally absolute. Rest assured I am doing everything in my power to ensure that we support every single person who works for us, as well as to help guide them through this period of great uncertainty. It is my hope and belief that when we eventually emerge from this dark time the Lympstone Manor team will be entirely intact, stronger than ever, and, galvanised by this ordeal, ready to commence once more creating exceptional experiences for you.

I have dedicated my career to creating a cuisine based on the local and the seasonal. I have close personal relationships with farmers, producers, fishermen, foragers and more, good people who I know and value. All of them now need your support more than ever. I urge you to seek out farm shops, farmers markets, search online, or go to producers direct. Many hospitality businesses are finding new ways to connect to their communities. Please support them, too. It is vital that we look to our local communities and food networks in order to all pull through this together.

I believe in the power of hospitality as a force for good. British hospitality in all its many forms and wonderful variety will rise once more from the ashes of corona, of that I am certain. So I am determined and positive and I want you to be too. Keep dreaming your dreams. They may be on pause now, but you can and will make them happen.

I look forward to seeing you in happier and brighter times,

Michael Caines, Chef/Patron

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